Quality of Experience
Today, users at home rely on streaming video services more than ever before. They expect them to run perfectly across all their different devices. With manual testing only, it’s impossible to know the true quality of service that your users are experiencing.
That’s where Witbe comes in.
Trusted by over three hundred customers in more than fifty countries.
We developed an automated and proactive way of testing and monitoring streaming apps and video. Our revolutionary technology utilizes ”robots” that behave just like your users. We even run our tests on the same real, physical devices that your customers use.
Witbe is the only company that can test and monitor:
“SOFT AT HOME” CEM – Professional Customer Experience Monitoring
Monitoring mobile services real-time from the customer perspective.
“Soft at Home” CEM Solution is a powerful, flexible, and scalable set of tools for monitoring wireless network performance and services from the end user-point of view. With the “Soft at Home” CEM Solution operators can easily and discreetly collect QoE data directly from their customers while they are using their smartphones. With the solution embedded on the customers’ smartphones, operators can more confidently guarantee a high quality of service, hence improving the quality of end-user experience.
Complete set of tools for CEM
- “Soft at Home” Qmon provisioned and installed over the air (OTA) on commercial smartphones calculates KPIs based on the subscriber location, network scenario, and session criteria.
- “Soft at Home” Qview server aggregates KPIs transferred via HTTP from one or a million of smartphones simultaneously. Dashboards and reports can be customised thanks to an easy-to-use back office tool allowing users to know in real-time exactly why, where, and what is happening.