NetworkiQ from Maser

Analyse, Act, Review. Intelligently.

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NetworkiQ

The launch of Netflix video services in Australia resulted in many ISPs experiencing an immediate increase in network user traffic of between 10 and 50% and between 100 and 250% for peering traffic (traffic between service providers or with content providers such as Netflix).  While Netflix provided a significant one-off jump, video and other data intensive services continue to grow rapidly in total and proportional terms.

The outcome of the increasing demand for, and reliance on, data services is that ISPs and other network service providers need to continually invest in additional capacity (network hardware, broadband interconnect capacity and data centre resources) and capabilities to address the increasing demand despite seeing little or no increase in revenues. Failing to keep pace will impact on the subscriber experience.

There must be a better way and this is where Maser’s NetworkiQ range comes to the fore. NetworkiQ helps customers meet the insatiable demand for data from new standards, devices, threats, services, content and subscribers.

Maser NetworkiQ helps customers manage their data networks more intelligently for
better visibility, optimisation, security, profitability and user experience.

As our partner Procera likes to say……..“Find. See. Do. More.”

Solutions & Applications

Data Optimisation & Management

BROADBAND CONGESTION MANAGEMENT

Maser’s NetworkiQ range of solutions has proven very effective at helping customers identify the protocols, applications, services and content on their networks and then making intelligent decisions about how best to optimise traffic to improve the overall user experience and reduce costs.


Procera Networks

A minority of heavy-use subscribers often use an over representative amount of the overall bandwidth available. Typically this occurs when using file-sharing applications, or other applications that create multiple TCP sessions in parallel, with the aim of gaining maximum bandwidth. The result is that capacity is unable to be allocated fairly to regular users, causing service degradation.

Active traffic management identifies heavy users and scales down their bandwidth usage by those. A Fair usage policy is implemented based on total volume used per month, or a more immediate time interval as decided by the Operator. Capacity is distributed fairly between subscribers regardless how their applications behave.

The availability of capacity for others attempting to connect is secured, only marginally impacting the experience of the heavy users. Network upgrades and associated CAPEX investments can be delayed.

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Congestion Management Datasheet

Procera Use Case Booklet


PeerApp

Smart devices have had such a significant impact on our ecosystem, so being able to effectively manage software updates and streaming Internet video is critical for us. Now that we have PeerApp, students, faculty and staff are able to stream video, audio and image content quickly. PeerApp also helps us to manage the congestion in our network during major software updates.

Arthur Brant, Enterprise Infrastructure, Abilene Christian University

The volume and quality expectations associated with OTT consumption are straining operator networks and impacting users’ quality of experience (QoE). While many operators have invested in high-speed broadband networks, they still face customer satisfaction issues around QoE. This can result in churn.
So how can you give your subscribers a better experience?

Store content closer to the edge
By identifying and storing the most popular Internet content – such as video or the upcoming iOS9 update – at the edge of your network, closer to end-subscribers, content can be delivered locally to the subscriber. This accelerates delivery speed as compared to having to retrieve the content each and every time from a distant content source. Better delivery speeds obviously improves QoE. PeerApp calls this ‘local content delivery’. By delivering video, Web, media and live streaming content in close proximity to the users, local content delivery eliminates content access latency and increases content delivery scale by 1-2 orders of magnitude (e.g. serving 10,000 subscribers v. 1M).

High-performance caching – is the basis of local content delivery
Internet content caching (also known as transparent caching, or sometimes open content caching) has been available for some time, bringing many benefits to consumers, content owners and operators alike. The right caching solution has evolved as the Internet evolved and is now response-based and can handle many content types. PeerApp is proud to have over 450 customers globally for our open content caching solution, helping them to speed delivery of video, P2P and other content up to 12 times or more, while also lowering bandwidth costs by 50% or more.

PeerApp APAC Customer Congestion Case Study

PeerApp Local Content Delivery eBook

PeerApp UltraBand Overview

ADVANCED TRAFFIC STEERING

Procera

Advanced Traffic Steering is Procera’s solution for subscriber, application, and content-aware service creation. ATS enables an operator to surgically redirect traffic to value-added service offerings that can benefit from a reduction in the amount of bandwidth and traffic that must be sent through their systems. Optimization, caching, niche analytics, or protocol-specific services are good examples of opportunities for an operator to dramatically reduce their capital expenditures as well as operational complexity with Procera PacketLogic solutions.

To meet the diverse needs of their subscribers, many broadband operators are incorporating value-added services like content filtering, security, video optimization, and subscriber messaging into their service plans. To avoid overwhelming application servers, decreasing network reliability, or increasing network latency, mobile network operators need to redirect service-related traffic in a more selective and intelligent way.

How can mobile operators use traffic steering to better manage bandwidth and application performance? They need solutions that enable them to:

Direct application services traffic intelligently, based on individual subscriber and application needs, in real time optimize application and network performance, without large additional infrastructure investments

Procera enables mobile operators to implement subscriber- and application-aware traffic steering with real-time Intelligent Policy Enforcement (IPE) solutions that provide three key use cases:

  • Awareness of both individual subscribers and applications. Our IPE solution provides granular awareness of subscriber and application attributes, enabling highly selective traffic steering in real time. Traffic steering policies can be based on subscriber ID, service plan, location, device, and application type.
  • Surgical Steering of mobile application traffic, according to predefined policies. When application traffic matches a traffic steering policy (or a chain of service policies), Procera’s IPE solution ensures traffic is diverted to the appropriate service appliance. Service chains can support multiple services, allowing creation of more sophisticated services that require multiple traffic steering decisions.
  • Flexibility to interoperate easily with any value-added service solution. Our IPE solution can steer traffic at any point in the connection—at the start of the flow, after the application is identified, or even if the flow changes mid-stream—and supports mirroring, Layer 2 or 3 divert, or http redirection for steering.

Procera Use Case Booklet

POLICY & CHARGING

Procera

Service Velocity is a key goal for mobile network operators in today’s highly competitive market landscape.

To meet that need, operators are adopting 3GPP standards that enable best-of-breed, multi-vendor solutions for creating and provisioning new, targeted service packages, with flexible charging.

Procera’s PacketLogic solutions support these advantages, integrating tightly into the 3GPP PCC architecture by functioning as a policy enforcement point. Our solutions utilize standardized Gx, Gy, and CDR interfaces to interact with 3GPP PCC components, including the Policy and Charging Rules Function (PCRF), Online Charging System (OCS) and Offline Charging System (OFCS) to enable innovative services that leverage Procera’s unique visibility of subscriber, application, content, device, location, and quality of experience (QoE).

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Use cases include Quota Management, Parental Control, Zero Rating and Policy and Charging Services.

Procera Policy & Charging Datasheet

Procera Use Case Booklet

Visibility

NETWORK ANALYTICS

Maser’s NetworkiQ range of solutions has proven very effective at helping customers understand the protocols, applications, services, content and user behaviour on their networks.


Procera

Perspectives provide different views of the network that focus on specific intelligence metrics – Subscriber, Radio Access Network, Video, and many more. The concept of Perspectives in Analytics and Enforcement delivers a more complete picture of the network and enables the operator to deliver the best subscriber experience possible.

Score Perspectives

Procera’s Score Perspective enables a unique solution, Network Experience Scoring. It simplifies the visualization of network quality metrics, making it easier for Engineering and Executives to make the right investment decisions to improve their subscriber’s experience. Score Perspective measures each subscriber’s throughput, latency, and packet loss at sub-second intervals to gauge the ability of the network to deliver a high quality experience to the subscriber. The scoring reflects the performance during peak usage applied to the expecatations for each application class – Web Surfing, Streaming Video, Social Media, Real-time Gaming, Upload, Download and Voice Applications. The measurements include location, device, and service plan to provide context for each subscriber’s traffic.

Procera Scorecard Web Page

Score Perspectives Datasheet

RAN Perspectives

RAN Quality and real-time location awareness for millions of mobile subscribers

RAN Perspectives is a revolutionary service that gives network operators the power to transform their customer’s experience using real-time updates from any customer’s SIM-enabled mobile device. Why deploy costly probes throughout the network, when you can access information directly from the device with RAN Perspectives, regardless of device type, operating system, or RAN access type – 2G/3G/4G.Gain access the key data indicators of customer experience such as: signal strength, error codes, available networks and more using 3GPP signaling information. RAN Perspectives can be configured to meet your specific network needs and goals and its software can be installed and deployed Over-the-Air (OTA).Once in place, all the real-time information is streamed back into Procera’s PacketLogic Intelligence Platform, where the location and quality information is used to ensure the subscriber experience, quickly diagnose problems, and deliver advanced services to the subscriber.

RAN Perspectives Datasheet

Content Perspective

Procera’s ContentLogic software enables clearly defined categorization of Internet traffic, enabling sophisticated

policy enforcement based on specific content types or even specific URLs.

ContentLogic provides the content intelligence needed to meet regulatory requirements, minimize the risk posed by malware, phishing or abuse—or to create next-generation subscriber services. Using Procera’s Datastream Recognition Definition Language (DRDL TM), ContentLogic identifies Internet traffic according to well-defined categories and user-defined lists to match any requirement. This enables the full range of Procera policy actions to be applied to specific traffic flows in real time. Whether replacing an existing content management solution or deploying a new revenue service, ContentLogic fits the bill.

Content Perspectives Datasheet

Subscriber Perspective

Subscriber Perspective associates the subscriber’s network activity with their location, device, service plan, charging, and network quality

With Subscriber Perspective, service providers can deliver targeted service offerings and enhance the overall subscriber experience.

Subscriber Perspective is key in unlocking the needs of each subscriber group on your network to deliver the service offerings that they are wiling to pay for.

Subscriber Perspectives Datasheet


PeerApp

PeerApp’s UBInsight analytics and business intelligence tool gives operators deep visibility into unmanaged content on their network with a focus on reporting the Quality of Experience (QoE) delivered from the UltraBand transparent Internet cache.

UBInsight provides value across an operator’s organization from engineering to marketing and finance. OTT services, specifically video, are overwhelming operator networks and impacting every part of an organization. The tool provides insight into OTT services that can be used to analyze the delivery quality of Internet video, plan for expansion, troubleshoot network problems, control costs and monetize usage trends. An open architecture allows statistics from all cacheable content to be combined with existing reporting, subscriber management and network planning tools. The QoE analysis provides measurements of popular services and comparisons of content served from the Internet and the cache that allow operators to quantify the benefits of transparent caching at various locations in the network. Operators now have a way to visualize the competitive advantage provided with caching.

UBDirector/Insights Datasheet

NETWORK/APPLICATION MONITORING & PERFORMANCE

SevOne

SevOne provides real-time performance views of your entire hybrid infrastructure — including networks, applications, servers, storage, and environmentals — all from a single screen.

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Networks – Collect, baseline and analyze data from routers, switches, servers and more to proactively monitor uptime of your network.

 

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Applications – Gain advanced insight to identify potential service delivery issues for applications running on-premise, virtual or cloud.

 

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Servers – Monitor physical, virtual and cloud resources like disk, file, memory, CPU and processess that impact application performance.

 

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Storage – Predict storage bottlenecks and prove storage performance by monitoring both SNMP and non-SNMP storage metrics.

 

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Environmentals – Manage data center energy and operational efficiency by striking a balance between compute capacity, power consumption and cooling.

 

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Third Party Data – Collect any third party, time-stamped data and see it side by side with all of your performance statistics.

 

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  • Collect any time series data
  • Poll down to one second granularity
  • Pivot from metrics to logs to flow
  • Receive performance deviation alerts
  • Report in seconds across the largest infrastructures

 

 

SevOne Performance Monitoring Datasheet

SevOne Overview

6 Steps to Effective Performance Monitoring

Top 3 Challenges of Monitoring Software Defined Everything

DATA RETENTION

Maser has two solutions to help broadband service providers meet Australia’s mandatory data retention requirements.  For larger ISPs and network operators, WeDo offer data retention as part of their comprehensive business analytics solutions. For smaller and more customised requirements, Stratelo’s cost-effective DARES solution is available.


WeDo Technologies

WeDo Technologies’ RAID Data Retention solution is focused in data storage, search and information retrieval. The key features of WeDo’s solution are:

Integration with other systems
Be prepared to quickly adapt in case of network elements or network infrastructure change

Handles large volumes of data
Store billions of records per day of data generated at various sources in the network

Security
Maintain high security and restrict access to all xDR and customer data to ensure data confidentiality

Advanced visualization
Handle hundreds of inquiries by CSP assistants and law enforcement agencies per day

WeDo Data Retention Presentation

WeDo Data Retention Webpage


Stratelo

Stratelo is an Australian solutions and consulting provider experienced at developing customised database solutions with the highest levels of security and encryption.  Maser will work with Stratelo to provide a customised solution that meets the customers requirements and has cost effective purchasing options including annual subscription or perpetual licenses.

Importantly DARES has been  designed to provide flexibility in regards to the types of inputs it can accept including Procera IPFix records, CDRs from Cisco Call Manager and other formats; if we can access the metadata on your network in a suitable manner, then we can encrypt and store it.

Stratelo DARES High Level Overview

Improved User Experience

FAIR USE

Procera

Fair Use or Fair Split policies ensure that a few subscribers on an access link cannot degrade the experience for all users. Bandwidth on any link is allocated based on the number of active subscribers or connections to ensure fair access bandwidth for all subscribers, resulting in a better quality of experience for all users.

From Maser’s own experiences in Australia, we have seen how customers installed a Procera solution and then for the first time could clearly identify the very small number of subscribers (known as bandwidth hogs) who are disproportionally consuming bandwidth to the point where it is adversely impacting on the user experience for the vast majority of subscribers. Implementing a fair use policy has then ensured that the service for the vast majority of customers improves and if the bandwidth hogs want to churn to another network because their bandwidth is now being limited to what everyone else is getting, then let them go.

Procera Congestion Management Datasheet

Procera Use Case Booklet

VIDEO TRAFFIC ACCELERATION & OPTIMISATION

PeerApp

With PeerApp’s local content delivery, video can be delivered 12x faster by bringing it closer to end-users. This significantly improves quality of experience and reduces network costs up to 50% or more. PeerApp’s local content delivery solutions can also play a service delivery role, helping operators generate new revenue opportunities.

Driven by services like YouTube, Netflix, Amazon Prime Instant Video and HBO GO, Internet video consumption is exploding, severely straining operator broadband networks.  College, university and K-12 networks face the same quality and cost issues, as students, faculty and staff use the Internet to consume video and media content of longer length and at very large volumes – for both academic and entertainment purposes.

In addition, dynamic events such as live sports and software downloads are causing traffic spikes that impact subscriber Quality of Experience (QoE). Operators and campus networks are looking to increase capacity efficiently without having to add additional costs from hardware, power, and real estate.   PeerApp’s local content delivery – built on our open Internet content caching and analytics solutions – optimize networks for both cost and quality.

PeerApp Transparent Caching Primer


Procera Networks

Over-the-top video launches and campaigns can increase traffic and put bandwidth under pressure in a short period of time. In Australia, traffic volumes remained 25% higher than normal 6 weeks after market introduction of Netflix. Network Operators need to be prepared for sudden spikes in their network utilization and be able to protect the quality of traffic for sensitive applications such as Voice over IP, to provide satisfactory quality for the majority of their customers.

Procera active traffic management reduces the average bit rate used per video stream, only in areas where congestion occurs. This ensures that critical communications are secured and continue to function undisturbed – with minimal impact to the video quality. Customers may experience a barely noticable quality degradation from 1080p to 720p during the time of congestion only.

Active traffic management reduces the average bit rate used per video stream, only in areas where congestion occurs. This ensures that critical communications are secured and continue to function undisturbed – with minimal impact to the video quality. Customers may experience a barely noticeable quality degradation from 1080p to 720p during the time of congestion only.

Procera Use Case Book

Procera Video Management Guidebook

SERVICE PRIORITISATION

Service Velocity is a key goal for mobile network operators in today’s highly competitive market landscape. To meet that need, many are adopting 3GPP standards that enable best-of-breed, multi-vendor solutions for creating and provisioning new, targeted service packages, with flexible charging.

Procera’s PacketLogic solutions support these advantages, integrating tightly into the 3GPP PCC architecture by functioning as a policy enforcement point. Our solutions utilize Gx, Gy, and CDR interfaces to interact with 3GPP PCC components, including the Policy and Charging Rules Function (PCRF), Online Charging System (OCS) and Offline Charging System (OFCS) to enable innovative services that leverage Procera’s unique visibility of subscriber, application, content, device, location, and quality of experience (QoE).

PacketLogic solutions enable a variety of use cases that provide significant benefits to mobile broadband operators, including:

  • Service Innovation – Differentiated services based on Procera’s granular subscriber awareness and enforcement capabilities.
  • Subscriber Usage Management– Subscriber consumption plans based on usage, time, location, devices, and other attributes.
  • Intelligent Charging– Targeted services based on content, applications, location, or any of Procera’s thousands of application and content attributes.
  • Network Quality Assurance – Ensuring that network quality is maintained through the use of Service Tiering or fair usage using Procera’s advanced RAN and location awareness.
  • Advanced Traffic Steering – Trigger Advanced Traffic Steering when services or congestion can be managed using value-added services.

Security

ADVANCED MALWARE PROTECTION

aizOn

Aramis from aizoOn enhances the capabilities of teams focused on threat prevenction and prediction, by providing the specialist operators with timely intelligence. New advanced malware is created daily and contains features designed to escape detection and operate silently. Advanced malware has a 98% chance of avoiding detection from anti-APT solutions. Aramis exploits a specifically designed Bayesian neural network analysis engine to foster human analysis via pre-attemptive dashboards, thus highlighting deviations of network activity from normal behavior. Aramis collects network traffic passively, with very little alteration of the network layout being virtually undetectable by malware and users.

aiZoon Aramis Shortform Brochure

aiZoon Sample Incident Report

aiZoon Aramis Overview Presentation

TOLL FRAUD PREVENTION

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Real-time toll fraud monitoring and detection 

Find toll fraud sooner with TollShield™

Last year, global toll fraud wiped out over $38 Billion in telecommunications in industry revenue.

The danger of toll fraud lies in its ferocious speed. Every minute counts. And many Carriage Service Providers (CSPs) don’t realise they have been robbed – until it is too late. Using untraceable techniques, like number scamming, PBX hacking and call hijacking, criminals can overcome passive defence measures like firewalls to rapidly breach and exploit a network. CSPs can be defrauded thousands of dollars in just a few hours, with no hope of restitution or recovery. But TollShield® actively protects your network and revenue in real time.

Traffic monitoring

Most fraud mitigation solutions rely on Call Data Reports (CDRs) and other after-the-fact information. But this data comes too late to block toll fraud or mitigate loss.

TollShield™ draws on your network data in real-time, and uses proprietary technology to parse up to one billion calls, for the suspicious hallmarks of toll fraud.

FraudScore™ ranking

A typical CSP can identify hundreds of plausible threats every day, creating a bottleneck as your Team manages a barrage of competing priorities.

FraudScore™ intelligently assesses, classifies and ranks all active threats in real-time. So your Team stays focused on the most pressing fraud threats.

Real-time notification

It’s no use detecting and ranking suspicious traffic, unless your Team can act on it quickly. Accordingly, TollShield™ produces a real-time feed of detected threats.

The feed can be accessed via the Online Portal and App, or selected users can be notified of plausible fraud threats by email, SNMP and SMS.

The only Software-as-a-Service toll fraud mitigation platform for global Carriage Service Providers.

IDENTITY ACCESS & MANAGEMENT

The Breach Stops Here!

Centrify redefines security from a legacy static perimeter-based approach to protecting millions of scattered connections in a boundaryless hybrid enterprise. As the only industry recognized leader in both Privileged Identity Management and Identity-as-a-Service, Centrify provides a single platform to secure every user’s access to apps and infrastructure in today’s boundary less hybrid enterprise through the power of identity services.

C;lick for more Information on Centrify Identity Access & Management Solutions
ADVANCED SIEM

AlienVault is the leading provider of Unified Security Management™ and crowd-sourced threat intelligence that is required to detect and act on today’s advanced threats. AlienVault unifies all of your essential security tools in one location and combines them with real-time threat intelligence.

AlienVault’s products are designed and priced to ensure that mid-market organizations can effectively defend themselves against today’s advanced threats.
Click for more Information on AlienVault Advanced SIEM Protection

ENDPOINT PROTECTION

Today’s business security needs to be consistent, agile and everywhere. It’s a far cry from the ’90s mentality of slapping anti-virus on a computer and calling it a day. Attackers combine people, process and technology to get past your defenses. You need the same thing. It’s expensive and time consuming – and incredibly challenging to get it right.

But don’t worry. F-Secure has got your back. F-Secure provide you the right combination of people, process and technology – to fend off even the most committed attackers.
Click for more Information on F-Secure Endpoint Protection

INTERNET CONTENT FILTERING

Netsweeper resides at the client’s Internet gateway and leverages advanced artificial intelligence technology to scour the Internet for inappropriate material, in any language.

Netsweeper internet filtering provides organizations with peace of mind, ensuring that they are protected from the legal liabilities associated with Internet usage in the enterprise. With basic filtering, employees can be restricted from viewing web content that could damage the organization’s reputation, or subject it to costly lawsuits. Additionally, Netsweeper helps organizations regain lost productivity and stop Internet abuse.

Click for more Information on Netsweeper Internet Content Filtering

Increased Profitability

REDUCE COSTS

Several Australian NetworkiQ customers have achieved significant cost savings by optimizing traffic and at the same time seen a reduction in customer care calls. In addition to any customer care savings, costs have been reduced by delaying capital expenditure on network capacity upgrades and reducing or delaying peering and access capacity (e.g. Telstra AGVC costs) charges.

One of the major costs to ISPs in Australia is Telstra’s AGVC (Aggregating Virtual Circuits) and NBNCo’s CVC (Connectivity Virtual Circuit) access charges which ISPs must pay to get access to the end customers over the Telstra or NBN networks. In many cases there are also quite high penalties if an ISP exceeds their purchased access capacity.


Procera

Procera’s bandwidth congestion and fair use solutions allows service providers to simultaneously improve their quality of service to the vast majority of their subscribers while reducing their networks total bandwidth consumption. This is achieved by reducing the total allowed bandwidth and then applying fair use policies to all subscribers. Invariably the only ones negatively impacted are the ‘bandwidth hogs’ (which actually cost the service provider money) with the majority receiving a better service.

Maser has seen ISPs typically reduce their total bandwidth consumption by 10-20% which has resulted in considerable access savings (Opex) and delays in needing to purchase new network hardware capacity (Capex savings).

Procera Use Case Book

Procera Congestion Management Datasheet


PeerApp

With PeerApp’s local content delivery, video can be delivered 12x faster by bringing it closer to end-users.  This significantly improves quality of experience and reduces network costs up to 50% or more.  PeerApp’s local content delivery solutions can also play a service delivery role, helping operators generate new revenue opportunities.

 PeerApp Transparent Caching

MONETARISATION

 

 

Advanced Traffic Steering is Procera’s solution for subscriber, application, and content-aware service creation. ATS enables an operator to surgically redirect traffic to value-added service offerings that can benefit from a reduction in the amount of bandwidth and traffic that must be sent through their systems. Optimization, caching, niche analytics, or protocol-specific services are good examples of opportunities for an operator to dramatically reduce their capital expenditures as well as operational complexity with Procera PacketLogic solutions.

SUBSCRIBER GROWTH

 

Subscriber growth is the quickest way to increase revenue however it is not easy and the costs (e.g. marketing, incentives etc) to acquire new subscribers can often be expensive. NetworkiQ helps to grow subscribers by providing the best user experience – quality of service, security and network performance


Quality of Experience

By providing better Visibility (Procera Scorecard), Optimisation (Procera Bandwidth and Congestion Management) and Video Performance (PeerApp Local Caching) NetworkiQ helps broadband providers understand and improve the Quality of Experience for subscribers. This helps to reduce subscriber churn away from your network and importantly attract subscribers to the network through positive industry reports (e.g. the Netflix Speed Index which rates Netflix performance across ISPs in your country), word-of-mouth from friends and associates, and positive news articles.

Procera Use Case Book

Procera Scorecard Web Page

Procera Congestion Management Datasheet

PeerApp Transparent Caching


Security

By protecting your broadband network and subscribers from security threats service providers mitigate against security issues (e.g. DDoS attacks, loss of customer information, malware etc) that would otherwise reflect poorly on the network provider and may cause existing and potential subscribers to look at other providers and move to another provider.

aiZoon Aramis Shortform Brochure

aiZoon Sample Incident Report

aiZoon Aramis Overview Presentation


Network Management

Unfortunately every broadband provider will at some point experience network outages or limited service due to issues in their infrastructure. Key is the ability to reduce the number of issues and to rectify the issue as soon as possible after it occurs (note this is different from when you become aware of it).

SevOne is the only vendor to offer visibility of your complete IT infrastructure (Networks, applications, servers, storage and environmentals) at speed and at scale. SevOne provides you with insight insight into what is going on in your network.

SevOne Infrastructure Monitoring Datasheet

6 Steps to an Effective Performance Monitoring Strategy

Partners

Maser partners with the following market leading vendors in their respective fields to help broadband network providers manage their networks more intelligently.

A world in which networks deliver exceptional, universal and seamless broadband services profitably, everywhere.

Over a thousand networks around the world, both mobile & fixed operators from large to small, as well as educational institutions and leading global enterprises, share our vision: To create a world in which networks deliver exceptional, universal and seamless broadband services profitably, everywhere.

Whether you’re focused on traffic management improvements, quality of experience or optimizing ROI and margins, Procera’s solutions are engineered to help your network perform at its best.

Expand

Procera Networks is a world leader and the fastest growing vendor in Deep Packet Inspection (DPI) based Internet optimisation. Procera is dedicated to ensuring that broadband users get a great quality of experience. Procera enhance the broadband experience through their Internet Intelligence solutions designed to help network operators to Gain Insights and allow them to Take Action to deliver a high Quality of Experience for customers

With Procera, you can See More and Do More in Real-Time in ways that you never thought possible. Procera provide unparalleled visibility into data traffic by having the largest and most up-to-date range of signatures (protocols and applications) on the market; if you can’t identify traffic correctly then any action you take will be compromised (e.g. false positives)!

Procera’s PacketLogic range of solutions are used by network operators worldwide to add new levels of intelligence into their networks. Procera deliver solutions targeted at enhancing the user experience on broadband networks – whether they are fixed, mobile, Wi-Fi, satellite, or any other access technology that may be used anywhere in the world. To Procera, everything they do is focused on the subscriber experience – because we are all broadband users too.

Finally, don’t forget to download Procera’s Use Case Book which covers the following applications for their solutions:

Video Traffic Management, Congestion Management – Fair-split, Trend Monitoring, Access Network Congestion Management, Capacity Planning, Flexible Subscriber Quota Management, Application Specific Zero Rating, Big Data Feed, ScoreCard – Reveal your network’s delivery quality capability, Real-Time Network Troubleshooting, Cost Efficient Peering Management, Regulatory Compliance – Traffic Blocking, PCC Enforcement with Gx & Gy Integration, Traffic Identification.

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SevOne provides the only network monitoring platform, engineered for Speed at Scale. The patented SevOne Cluster architecture leverages distributed computing to scale infinitely and collect millions of objects to provide real-time reporting down to the second and help organizations prevent outages. SevOne customers include seven of the world’s 13 largest banks, enterprises, CSPs, MSPs and MSOs.

SevOne provides real-time performance views of your entire hybrid infrastructure — including networks, applications, servers, storage, and environmentals — all from a single screen.

Select the buttons below to find out more about SevOne, their products and solutions.

PeerApp Logo

OTT Content Has Never Been Closer

Over 500 mobile, cable, broadband and campus network operators in 100 countries are using PeerApp’s award-winning open content caching solutions to accelerate the delivery of Internet video and other over-the-top (OTT) content. With PeerApp’s local content delivery, video can be delivered 12x faster by bringing it closer to end-users. This significantly improves quality of experience and reduces network costs up to 50% or more. PeerApp’s local content delivery solutions can also play a service delivery role, helping operators generate new revenue opportunities.

Expand

Driven by services like YouTube, Netflix, Amazon Prime Instant Video and HBO GO, Internet video consumption is exploding, severely straining operator broadband networks. College, university and K-12 networks face the same quality and cost issues, as students, faculty and staff use the Internet to consume video and media content of longer length and at very large volumes – for both academic and entertainment purposes.

PeerApp’s UltraBand content caching augments operator networks of any type to accelerate delivery of OTT content to end-customers, improving QoE and decreasing costs. With UltraBand, operators have accelerated content delivery speeds by 12x or more, ensuring that their customers are able to watch video from services like Netflix and HBO Go on laptops, tablets and other devices – without experiencing buffering or stalling. PeerApp customers have also lowered bandwidth costs up to 50% and more.

The PeerApp approach improves subscriber QoE by eliminating buffering or stalls, increases operational efficiency, and opens service delivery and monetization opportunities. With the move to 4K/Ultra-High Definition (UHD) video, the PeerApp solution becomes even more important for meeting subscribers’ QoE Expectations.

Beyond video, UltraBand is able to cache a wide range of content types. In fact, UltraBand’s caching engine is organized around content classes, rather than on specific services, sites or originating URLs.As a result, UltraBand is extremely resilient to service changes, knows how to handle dynamic URLs, and facilitates rapid adoption of new content formats and protocols that are constantly emerging and changing.

Select the buttons below to find out more about PeerApp, their products and solutions.

wedo-logo1-e1443070384321

Assuring Your Business for the Future

WeDo Technologies is a worldwide leader in Enterprise Business Assurance and Data Retention Solutions, providing software and expert consultancy, to intelligently analyse large quantities of data from across an organisation helping to negate or minimise operational or business inefficiencies and allowing businesses to achieve significant return on investment via revenue protection and cost savings.

WeDo Technologies works with some of the world’s leading blue chip companies from the retail, energy, insurance and healthcare industries, as well as more than 180 telecommunications operators from more than 90 countries, through more than 500 highly-skilled professionals.

Select the buttons below to find out more about WeDo, their products and solutions.

aizoon

In a world where threats are evolving at an unprecedented pace, it is crucial to have a comprehensive view of your networks and systems. ARAMIS (aizoOn Advanced Research for Malware Identification System) is an innovative malware behavioural identification system.

Aramis from aizoOn enhances the capabilities of teams focused on threat prevenction and prediction, by providing the specialist operators with timely intelligence. New advanced malware is created daily and contains features designed to escape detection and operate silently. Advanced malware has a 98% chance of avoiding detection from anti-APT solutions. Aramis exploits a specifically designed Bayesian neural network analysis engine to foster human analysis via pre-attemptive dashboards, thus highlighting deviations of network activity from normal behavior. Aramis collects network traffic passively, with very little alteration of the network layout being virtually undetectable by malware and users.

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Once the human operator is alerted, other functions allow the analyst to filter, zoom and compare the information, thus elaborating the best action plan. In conclusion, available anti-APTs work with pre-defined thresholds that automatically alert the user. Aramis instead makes intelligence of multiple suspicious elements to trigger further human intervention. While attacks and APTs evolve continuously in a never ending race, Aramis does not rely on ‘signature’ triggering, but rather highlights threats in an intuitive manner. Aramis’ final advantage is the ability to reduce the hours of dwell time that go between infection, identification and eradication.

A technology company with a passion for solving challenges in innovation, we design, develop and support the software and the systems that create smarter factories, well-managed warehouses, seamless supply chains, and safer, secure networks. We are engineers, software developers, and mathematicians. We are aizoOn.

Select the buttons below to find out more about Aizoon, their products and solutions.

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Leaders in Telecom Expense Management

TSA Software Solutions have been developing the CAAB suite of Telecom Expense Management products since 1993. Over this time we have acquired over 3000 customers and currently manage over 600 000 devices around Australasia. TSA’s goal is to enable organisations to manage and optimise their investment in telecommunications by providing an organisation-wide understanding of how the Voice and Data infrastructure is used by employees, both internally and across carrier networks.

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CAAB Enterprise has been specially built for large muti-site installations. CAAB Enterprise can cater for very complex Telecom Expense Management implementations. It includes the ability to collect usage records from your telephone system, import multiple electronic carrier bills for validation and allocation, Internet data billing with sophisticated quota management and the ability to manage inventory.

CAAB XL is a flexible call accounting package. It is designed to interface with your telephone system to capture data on each call made within your telephone system. CAAB XL provides the essential information a businesss needs to control communication costs. CAAB XL has support for hundreds of telephone systems from many vendors in multisite architectures including the latest Unified Communications systems.

Managed Services take away the need for organisations to produce reports and manage the overall Telecom Expense Management system. From our data center we run a CAAB Enterprise implementation that caters for the voice, data and mobile expense management needs of our expanding client base.

The only Software-as-a-Service toll fraud mitigation platform for global Carriage Service Providers.

Last year, global toll fraud wiped out over $38 Billion in telecommunications in industry revenue. Today, this fast-growing criminal industry is as lucrative as the US market for illicit drugs, and attracts sophisticated cyber criminals from all over the world.

The danger of toll fraud lies in its ferocious speed. Every minute counts. And many Carriage Service Providers (CSPs) don’t realise they have been robbed – until it is too late. Using untraceable techniques, like number scamming, PBX hacking and call hijacking, criminals can overcome passive defence measures like firewalls to rapidly breach and exploit a network. CSPs can be defrauded thousands of dollars in just a few hours, with no hope of restitution or recovery. But TollShield® actively protects your network and revenue in real time.

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TollShield helps mitigate fraud loss

TollShield® stops Toll Fraud. Fast.

TollShield® uses patent pending2 technology to intelligently monitor your network, detect suspicious traffic patterns and block fraudulent calls. So you can proactively respond to toll fraud alarms and stop fraudulent activity within minutes.

Create a more profitable network.

Transform your network. Transform your business. By immediately reducing the hidden cost of fraud, TollShield® creates savings that flow directly to your bottom line. So you can easily enhance the profitability of your network operations.

Select the button(s) below to find out more about Tollshield, their products and solutions.

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Is Your Network Ready for Data Retention?

Australian telecommunications service providers may be subject to data retention obligations and if so need to be compliant by the 13th of April 2017. The good news is that Maser has a range of solutions and services however time is running out fast! Please click here...

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SevOne – Network & Infrastructure Management

Learn how the world's most scalable Network & Digital Infrastructure Management solution from SevOne helps you monitor your entire infrastructure including networks, applications, servers, storage and environmentals. SevOne is currently integrated with Juniper JUNOS...

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Contact Us

Please call Maser on 02 9452 6062, email telco@maser.com.au or enter your details on the right and let us know what Solutions, Applications or Partners you're interested in and we will send through more information ASAP.

Thank you for your interest in Maser.